EW app update has become a nightmare

The updated app asks me for my password. It never did before. I assumed it meant my Apple iTunes password since I have a digital only subscription. That didnt work. I tried submitting my email to get a new password and I was told its invalid. EWs customer service wont talk to me about it over the phone, saying its an iTunes problem. I have a subscription and the app wont let me read my issues. Wasted money!

RichToons about Entertainment Weekly Magazine, v24.2.2